The purpose of this Privacy Policy is to inform Clients, general users of the website & Professionals (“Users”) of our policies and procedures regarding the collection, use and disclosure of personally identifiable information received from Users of this website (the “Website”) and all other products and services, including mobile applications, owned, controlled or offered by us, and all content offered as a part thereof (the “Services”).
By using or accessing the Website or the Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us in the future. This Privacy Policy is incorporated into, and considered a part of our Terms of Service and our Terms and Conditions.
1. Personal Data
We collect personal data from you when you voluntarily choose to register an account with us, when you use the Services, and when you send us or other Users information or communications in connection with your use of the Services. We use the personal data that we collect in order to provide and improve our Services, and as otherwise set forth in this Privacy Policy and in our Terms of Service. We collect personal information that includes, but is not limited to, first name, last name, business name and information, address, email address, telephone number, IP address, billing and credit card information, as well as any other non-public information that may be associated with or linked to any of the foregoing data.
2. Third Party Personal Data
Professionals may provide information about Clients, and Clients may provide information about Professionals while using the Services. We may also collect this information from you as third party personal data. This data is used in order to provide our Services, as well as improve them and streamline the processes, and to facilitate communication between you and the relevant third parties.
You guarantee that any personal data you provide to us about any third party individuals was obtained by you with full consent from that third party, and that the third party has not yet communicated to you that they do not wish to receive communication from ALAPAW or have ALAPTAW collect information about them.
3. Use of Personal Data
The use of personal data that you have provided is used by us in a way that is consistent with this Privacy Policy. If the personal data you have provided us with was provided for a specific reason, we may use that data in a way that is connected to the reason that it was provided for.
Information that Professionals submit about Clients can be used to send Clients and Professionals emails or SMS messages at the direction of the Clients or Professionals through the Services.
We may use the data to send marketing emails or SMS messages, however we will give an “opt-out” option.
We may share your personal information with authorized service providers, affiliates, business partners and lawful matters in response to disclosure, bankruptcy, or investigative demands from authorities.
Your personal data will not be shared to advertising campaigns, remarketing lists or other anonymous identifiers, or Google or third party companies. Precise location information will not be shared.
4. Passively Collected Data and Aggregated Personal Data
Certain information that is not specific User-identifiable information may be collected from you, such as your age, demographic, profession, etc. This information may be used for processes such as website surveys ofthe number of visitors to our site or the demographic of visitors for marketing purposes. No personal data is used in this manner.
The analysing of personal data that is provided in aggregate form might be performed. Aggregate information does not identify Users personally, and so we may share this information with our affiliates, agents and business partners. We may also disclose aggregated user statistics in order to represent our services to business partners and for lawful purposes. We reserve the right to make amendments to same at any time without notification.
5. Customer Credit Card Data
We use a third party to retain a protected file of your credit card information. This data belongs to you, and while using the Service, you grant us authority to use that provided data to bill you for the services that you have engaged.
6. Cookies& Additional Tracking
This website utilizes technology such as cookies and log files. These technologies help to provide additional functionality to the Services and for the User, such as remembering passwords for your convenient login purposes. They also help us to analyse website and Service usage in a more accurate fashion.
We may track your use of our website for our own purposes of analytics, research, product development, customer support, fraud prevention, risk assessment, regulatory compliance and investigation, as well as to enable to you fully utilise the full scope of the Services. We may track your behavior on the Website in order to market and advertise our services to you through third party websites.
7. Age of Consent
The Website and our related Services are not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the Website and our related Services, you are representing that you are at least 18.
8. Security
To protect your personal information, we take reasonable precautions and follow the best industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted. However, note that we cannot make guarantees against hackers or unauthorised personnel gaining access to this information through third party infrastructures. This Privacy Policy does not apply to information that you transmit to other Users on the Website.
9. Changes to this Privacy Policy
We may update this Privacy Policy on our Website from time to time for any reason, at our sole discretion. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website. You are advised to consult this Privacy Policy regularly for any changes. Your continued use of the Website constitutes an acceptance of the revised Privacy Policy.